Refund policy

If there is a print or manufacturing error with your order it must be reported to hello@naturesmemories.com within 7 days of receipt of your order to allow time to report the print error to Printify and process a refund or replacement. Due to the nature of the printing on demand process, refunds for orders without printing or manufacturing errors will be evaluated on a case-by-case basis at the discretion of the shop owner. If you need to cancel an order or item, please do so within an hour of placing the order to receive a refund. Any orders cancelled later than an hour after placement may not be eligible for a refund if items have already been sent to fulfilment. Please email hello@naturesmemories.com with any questions.